We offer a combo of operational and technical expertise.
We bring strategic and operational experience across a broad range of industries, technologies, and business functions integrated into a single client-focused team.
Customer Relationship Management
We can help you use a CRM like HubSpot, Salesforce, or other platforms to optimize customer engagement and streamline business processes.
Operational Software
We tailor operational software to meet your business needs, and accommodate for diverse industry requirements.
Pricing & Quoting
We deploy systems configurable for both straightforward one-line quotes and intricate quotes requiring custom architecture.
Customer Service Operations
We enhance service operations, align systems for consistent client communication, and empower your team to convert insights into sales opportunities.
Accounting/Finance
From QuickBooks bookkeeping to SEC reporting, to ERP systems like NetSuite, Sage, and Acumatica, our team of Big 4 International Accounting Alumni will navigate finance complexities for you.
Reporting, Metrics & Big Data
All our tools feature dashboard reporting; and if you’re ready to explore a data warehouse, we’ve got you covered.
Website
Improve your lead generation, conversion rate, and customer interactions on the web.
Communication Tools
We will ensure that your communication systems support sales, customer service, and work with your other tools.
IT Solutions Management
IT solutions, vendor governance, security, cloud migration, Microsoft 365, Google Workspace, JumpCloud, and more.
Marketing Strategy Coaching
We unify social media, SEO, digital media, and performance tracking so your team can assess the optimal ROI strategy.
Lead Generation Coaching
Our marketing team can help improve your lead generation process and draw more qualified leads to your business.
What Our Clients Say
⭐⭐⭐⭐⭐
Rating: 5 out of 5.
Cheers to success!
Kerry and her team helped out our small business get all of our contacts from our POS system and into HubSpot and helped us start generating bi-monthly newsletters that have increased our online sales by a few hundred percent. We’ve enjoyed working closely with them and are implementing some new strategies that should help keep our brand in front of our best customers. Cheers to success!
– Brewery, California (Nov 18, 2024)
⭐⭐⭐⭐⭐
Rating: 5 out of 5.
Partners in Success
The team at Systems Process People is amazing to work with, especially Christy. She has been an integral part of our HubSpot journey and continues to provide the much-needed support and expertise we need to make HubSpot work for our firm.
– Legal Services, California (Dec. 18, 2024)
⭐⭐⭐⭐⭐
Rating: 5 out of 5.
This company is the wind beneath our wings!
We hired the SPP team in November of 2022. At that time, we had been working with a different partner who had suggested we go with HubSpot but left us to configure the tool on our own. We didn’t have the internal expertise to do so, and with a growing law firm, my team had other priorities. The SPP team came in, helped us get organized, and then addressed several problem areas. Christy worked on HubSpot and our other systems with my internal team, while Kerry managed the macro side of our firm’s initiatives and prioritization. The SPP team is highly experienced, and it’s especially helpful that they were able to be our thought partner for macro business issues, our coach when we know what we need to do but need guidance, and when we need them, they jump in and work side by side with us.
– Legal Services, California (Dec. 2, 2024)
⭐⭐⭐⭐⭐
Rating: 5 out of 5.
Excellent
We were SPP’s first client, in fact – I’m the one that pulled Kerry out of early retirement to help my business (you’re welcome). I engaged Kerry to find us a system that would support getting my team of 20, in a 40-year-old business, to off paper forms, implement standard processes and dashboards. SPP has helped us to grow without having to add additional admin headcount.
– Construction-related design, California (Feb 1, 2025)
⭐⭐⭐⭐⭐
Rating: 5 out of 5.
Seamless HubSpot Setup and Expert Guidance
I highly recommend Kerry Peterson for her exceptional expertise in setting up and optimizing HubSpot. They seamlessly guided me through configuring CRM, invoicing, and marketing tools, transforming how I manage my business operations. Kerry’s deep knowledge, professionalism, and hands-on approach ensured everything was tailored to my needs, saving me time and improving my workflow. If you’re looking for someone to help you get the most out of HubSpot, Kerry is the one to call!
– Career Growth Coach, California (Nov 18, 2024)
⭐⭐⭐⭐⭐
Rating: 5 out of 5.
Unparalleled Customer Care!
Kerry and her team have been instrumental in automating our systems and processes and helping to make our expansion efforts successful. Their expert guidance and unwavering support have enabled rapid growth in our CRM platform and other key business areas, and their responsiveness keeps us moving forward seamlessly.
– Construction-related design, California (Feb 3, 2025)
⭐⭐⭐⭐⭐
Rating: 5 out of 5.
Excellent to work with!!!
Since the first meeting, you know SPP is going to be there to help you with your needs and guide you towards your goals. All of 2024 has been great for working with Christy and learning from her, whether it’s HubSpot-related issues or other tools that help the business. You can count on her and SPP to find a solution and answer all your questions. Five stars are not enough, Christy!
– Legal Services, California (Dec. 18, 2024)
⭐⭐⭐⭐⭐
Rating: 5 out of 5.
The Best of the Best!
Kerry and her team at System Process People have updated and streamlined our systems. They have worked with us through every part of the process and because of them we are more efficient and profitable! They also do all our marketing and have increased our sales!
SPP has been a great help to us! Kerry and her team, specifically Denise, are reliable and hardworking. They helped us streamline our workflows and boost productivity. I highly recommend this company to anyone who reads this.
– Legal Services, Florida (Nov. 27, 2024)
⭐⭐⭐⭐⭐
Rating: 5 out of 5.
Great Thought Partner
I truly loved working with Kerry and Christy at SPP. Christy quickly became a valued thought partner for me. I am a one-person HubSpot shop but felt so supported with her helping me. Highly recommend!
– Health and Wellness Services, California (March. 25, 2025)
We now offer IT Support!
How much time are you spending trying to fix IT issues yourself? That ends today. Speak to Chris Alarcon, our expert in IT Solutions Management and get your IT issues solved quicker.
